Refund Policy
For Good Molecules customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to goodmlkecules.shop.
Details from Good Molecules on eligibility
This eligibility section covers orders and visits through goodmlkecules.shop for Good Molecules. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
support at Good Molecules
Customers using goodmlkecules.shop can rely on the following Good Molecules guidance about support. For return or exchange assistance, contact Support@Goodmlkecules.shop or 3379624550.
How Good Molecules handles exceptions
For Good Molecules customers at goodmlkecules.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Details from Good Molecules on order problems
Customers using goodmlkecules.shop can rely on the following Good Molecules guidance about order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from Good Molecules on refund timing
The following refund timing guidance applies to the Good Molecules storefront at goodmlkecules.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Details from Good Molecules on starting a request
For purchases made through goodmlkecules.shop, Good Molecules applies the following guidance on starting a request. When requesting a return or exchange, contact us at Support@Goodmlkecules.shop before sending the item. Once the request is approved, Good Molecules will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
condition of returns at Good Molecules
For Good Molecules customers at goodmlkecules.shop, this section explains condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Merchant Information
Business name: Good Molecules
Brand name: Good Molecules
Email: Support@Goodmlkecules.shop
Phone: 3379624550
Physical address: 540 W 10th Ave, Anchorage, Alaska, 99501, United States